Overview
This Privacy Notice explains how Mmk121 collects, uses, stores and discloses your personal data in connection with our online gambling services, including websites and mobile applications that we operate.
Data Controller and Contact Details
Mmk121 is the data controller responsible for your personal data processed in relation to our services. If you have questions or concerns about this Notice or wish to exercise your rights, contact our privacy team at privacy@mmk121.
Categories of Personal Data We Collect
- Identity data: name, date of birth, nationality, government issued identifiers where required for verification.
- Contact data: address, email address, telephone number.
- Financial data: payment method details, account balance, source of funds, transaction history.
- Technical data: IP address, device identifiers, browser and operating system information, location data where applicable.
- Usage data: account activity, bets placed, wins and losses, deposits and withdrawals, game history, preferences, communications with support.
- Marketing data: opt-in status, communications preferences, responses to offers.
Purposes and Legal Bases for Processing
- To set up and manage your account, verify identity, and prevent fraud (Contractual Necessity; AML/KYC compliance; legitimate interests).
- To provide customer support and maintain account security (Contractual Necessity; legitimate interests).
- To personalise your experience and tailor information about our services (Legitimate Interest; consent where required for direct marketing).
- To process payments, settlements and fund security (Contractual Necessity; legitimate interests; AML/KYC obligations).
- To communicate important updates, offers and educational information (Consent where required; legitimate interests).
- To conduct risk management, gambling treatment measures, and to support responsible gaming (Legal Obligation; legitimate interests).
Sharing Your Personal Data
We may disclose your data to service providers that perform essential functions on our behalf, including payment processors, identity verification services, fraud prevention, data hosting and customer support. We may also disclose data to regulators or law enforcement to comply with legal obligations or in response to lawful requests. All third parties are contractually bound to protect your data and use it only for the purposes stated in this Notice.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this Notice and to comply with applicable laws. Transactional data, audits and records may be retained for at least five (5) years. Other data is retained for the period needed to administer your account, resolve disputes, and enforce any relevant agreements, after which data is securely deleted or anonymised.
Security
We implement industry standard security measures to protect personal data, including encrypted transmission (TLS or higher), encryption at rest, access controls, and regular security assessments. Access to data is limited to personnel who require it to perform their duties and are bound by confidentiality obligations.
International Transfers
Where necessary, we transfer personal data to jurisdictions outside your resident country. In such cases we rely on applicable transfer safeguards, including contractual arrangements designed to protect your data in line with this Notice.
Your Rights
You have rights regarding your personal data, subject to applicable law. You may:
- Access and obtain a copy of your personal data.
- Rectify inaccurate or incomplete data.
- Request erasure of data in certain circumstances (right to be forgotten).
- Request restriction of processing in certain situations.
- Object to processing based on legitimate interests or for direct marketing (including profiling for marketing purposes).
- Request data portability where applicable.
- Withdraw consent where processing is based on consent, without affecting the lawfulness of processing before withdrawal.
- Lodge a complaint with a supervisory authority if you believe your rights have been violated.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate and improve our services, manage logins and personalise content. You can manage cookie preferences through your browser settings. If you disable cookies, some features may not function properly.
Profiling and Automated Decision-Making
We may use automated processing and profiling to assess risk, verify identity, and detect potential fraud or AML concerns. No decision with legal or similarly significant effects is made solely by automated means without human oversight.
Marketing Communications
You may receive marketing communications based on your preferences or where permitted by law. You may opt out at any time by using the unsubscribe mechanism or contacting privacy@mmk121. Opting out will not affect service delivery for essential account operations.
Children and Minors
Our services are intended for adults. We do not knowingly collect personal data from individuals under the age of 18. If we obtain knowledge that a child has provided personal data, we will delete it or render it unusable as required by law.
Compliance and Responsible Gaming
We implement age verification, AML controls, and responsible gaming measures to comply with applicable licensing and regulatory requirements. Data processing under these controls is necessary to maintain a secure, lawful and fair gaming environment.
Changes to This Privacy Notice
We may update this Privacy Notice from time to time. The “Last updated” date at the top of the notice will reflect any material changes. We will provide notice of material changes in accordance with applicable laws.
How to Contact Us and Lodge a Complaint
If you have questions about this Privacy Notice, wish to exercise your rights, or need to submit a complaint, contact privacy@mmk121. You may also reach out to the relevant data protection authority in your jurisdiction if you believe your rights have been violated.